Bdkk app Privacy Policy — Your Data, Our Responsibility
The security of your personal data on bdkk app is our highest priority. This policy clearly sets out what data is collected, how it is used, and what your rights are. We are committed to protecting the privacy of users in Bangladesh.
SSL encryption
All Your Data Is Secure
What Data We Collect
Bdkk app collects various types of data to provide you with a safe and enhanced gaming experience. This data is used solely to improve the platform, prevent fraud, and ensure quality service. We never collect unnecessary or excessive data, and we always respect user privacy.
Account information
At registration, we collect your name, email address, mobile number, date of birth, and residential address. This information is used to verify your identity and manage your account. Each user's account data is kept entirely separate and secure. Date of birth is required for age verification, as bdkk app provides services exclusively to adult users.
Device & browser information
Your device type, operating system, browser name and version, IP address, and session duration are collected automatically. This information helps ensure security and detect unusual login activity. It is also used to improve app performance for mobile users. As a fully mobile-first platform, bdkk app relies on device data in particular.
Payment & Financial Information (BDT)
During deposits and withdrawals, transaction amounts, payment methods, and mobile banking numbers (e.g. bKash, Nagad, Rocket) are recorded. Full card numbers and bank passwords are never collected — only the information necessary to process transactions is retained. All financial data is stored in encrypted form and is never shared with any third party. All transactions are conducted in Bangladesh Taka (BDT) and every record is fully auditable.
Usage Data
Behavioural data — such as which games you played, how much time you spent on the platform, and which betting markets you preferred — is collected solely for personalisation purposes. This data is never sold or transferred to advertisers. It is used only to suggest content tailored to your preferences and to support responsible gaming.
Purpose of data use
Bdkk app uses collected data only for specific, transparent purposes. We believe users have the right to know exactly how their data is being used. The main purposes for which we use data are outlined below.
To facilitate registration, login, and identity verification
To securely handle deposits, withdrawals, and bonus distribution
To detect suspicious activity and keep your account secure
To improve platform performance and enhance the user experience
To send transaction confirmations, security alerts, and updates
To identify excessive gaming and ensure user wellbeing
Bdkk app never sells your data to advertisers. We use your information only for the purposes clearly stated in this policy. If the scope of data use ever changes, we will inform you in advance and obtain fresh consent where required.
Cookies & Tracking Technologies
Bdkk app uses cookies and similar tracking technologies on the platform to help improve your browsing experience. Cookies are small text files stored on your device that allow the platform to recognise you. They maintain your login session, remember your preferred language, and help keep the platform secure.
We use essential cookies (required to keep the platform running), functional cookies (which remember your preferences), and analytics cookies (which help us understand usage patterns). You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit some platform features. bdkk app never uses third-party advertising tracking cookies.
- Essential Cookies: Login sessions, security tokens — cannot be disabled
- Functional Cookies: Language preferences, user interface settings
- Analytics Cookies: Page views, session duration — optional
Data storage & security
Bdkk app uses industry-standard security technology to protect your data. SSL/TLS encryption is applied to all data transmissions, keeping everything between your device and our servers secure. Stored data is protected with AES-256 encryption, and only authorized personnel can access specific information.
Your data is stored on our secure servers and backed up regularly. Unless you close your account yourself, data is retained in accordance with applicable legal obligations. Where no legal requirement exists, personal data is generally deleted within 90 days of account closure. Financial transaction records must be retained for a specified period under relevant Bangladeshi law. In the event of a security breach, we will promptly notify all affected users.
Sharing Data with Third Parties
Bdkk app never sells, rents, or exchanges your personal data. However, in certain specific circumstances, limited data may be shared with trusted third parties where it is essential to the operation of the platform. In every such case, the third party is bound by a strict confidentiality agreement and may only use the data for the defined purpose.
Approved mobile banking partners — including bKash, Nagad, and Rocket — use only the minimum data necessary to process transactions. They are not permitted to store or use any additional information.
Data may be disclosed to authorities in accordance with applicable Bangladeshi law or court orders, solely to meet legal obligations.
Trusted providers engaged for server hosting, security scanning, and technical support are granted access to limited data under strict contractual agreements.
Your data is never shared with advertisers, data brokers, or any unauthorized third party. Selling user data goes entirely against bdkk app's policy.
All of our third-party partners are required to comply with applicable data protection regulations in Bangladesh. bdkk app regularly audits partner compliance and terminates relationships immediately in the event of a breach. Protecting your data is our first and foremost responsibility.
Your Rights — Access, Correct, Delete
Bdkk app believes every user should have full control over their own data. We take your privacy rights seriously and process all requests promptly. Your key rights are outlined below.
You may request a copy of all data we hold about you at any time. We are required to provide it within 30 business days.
If any of your information is incorrect or incomplete, you may submit a correction request. This can be done directly through your account settings or by contacting our support team.
You may request the deletion of your account and personal data. Unless a legal obligation requires otherwise, your data will be permanently removed within the designated timeframe.
You can object to the processing of your data for specific purposes. The option to opt out of marketing communications is always available.
You can export your data in a structured, readable format. This can be requested through the support team.
Under certain circumstances, you may request a temporary suspension of the processing of your data. We treat such requests with the highest priority.
To exercise any of your rights, contact our support team. We typically respond to all requests within 15 business days. Data will only be provided or deleted after your identity has been verified — this is done to protect your security.
Policy Updates & Contact
Bdkk app may update this Privacy Policy from time to time. Revisions may occur due to changes in technology, legal requirements, or the introduction of new platform features. For any significant changes, we will notify you in advance via your registered email or through an in-platform notification. Continued use of the platform after any change takes effect will be considered acceptance of the updated policy.
The date of the latest update will be shown at the top of this page, so you can always tell when the policy was last revised. We also archive previous versions so you can review the history of changes. If you contact our support team, we are ready to walk you through any updates in detail.
For any privacy-related questions or requests, reach out to our support team. We typically respond within 24–48 hours.
Support@bdkkapp.app
Answers to common questions about privacy and data protection can be found on our FAQ page. Visit it for more details.
View FAQBdkk app is fully committed to protecting the data of users in Bangladesh. We believe that transparency and accountability are the foundation of a trustworthy platform. Share any concerns or feedback with us — we're always here for you.